Royal Mail

Address: 92 Station Rd, West Wickham BR4 0QE, United Kingdom.
Phone:3457740740.
Website: royalmail.com
Specialties: Shipping and mailing service.
Other points of interest: Wheelchair-accessible entrance.
Opinions: This company has 25 reviews on Google My Business.
Average opinion: 3/5.

Location of Royal Mail - West Wickham Delivery Office

Royal Mail - West Wickham Delivery Office 92 Station Rd, West Wickham BR4 0QE, United Kingdom

Open Hours of Royal Mail - West Wickham Delivery Office

Open today until 10:00.

  • Monday: 08:00–10:00
  • Tuesday: 08:00–10:00
  • Wednesday: 08:00–10:00
  • Thursday: 08:00–10:00
  • Friday: 08:00–10:00
  • Saturday: 08:00–12:00
  • Sunday: Closed

Introduction

Main Services

  • Parcel and Letter Delivery: The Royal Mail West Wickham Delivery Office is responsible for the sorting and delivery of parcels and letters to local residents and businesses.
  • Special Delivery Services: They offer special delivery services, such as Next Day Guaranteed, for time-sensitive mail and parcels.
  • Business Mailing Services: The office caters to local businesses, providing services like Mailing Campaigns, Mailmark, and Business Account services.
  • Click & Collect: Customers can use the Click & Collect service to collect their parcels from the office instead of having them delivered to their home.
  • Postal Services: Stamps, packaging materials, and other postal supplies can be purchased at the office.

Location and Access

The Royal Mail West Wickham Delivery Office is situated at 92 Station Road, West Wickham, BR4 0QE, United Kingdom. It is strategically located in the town center, making it easily accessible for both residents and businesses. The office is a short walk from West Wickham train station and several bus stops. For those driving, there is limited on-street parking available in the vicinity.

Public transportation options include:

  • Train: West Wickham station (Southern Railway)
  • Bus: Several bus routes stop near the office, including the 119, 138, 246, and 358

Featured Characteristics

  • Wheelchair-Accessible: The office features a wheelchair-accessible entrance, ensuring that all customers can access its services.
  • Opening Hours: The office is open Monday to Friday, from 7:30 AM to 1 PM, and on Saturdays from 8 AM to 12 PM, providing ample opportunity for customers to access its services.
  • Self-Service Kiosks: The office is equipped with self-service kiosks, allowing customers to print postage, track their parcels, and perform other postal tasks quickly and efficiently.

Practical Information

  • Contact Information:
  • Postcode: BR4 0QE
  • Nearby Amenities: The office is close to local amenities such as shops, cafes, and parking facilities.

Positive Aspects from Reviews

The Royal Mail West Wickham Delivery Office has accrued an average rating of 3 out of 5 stars from 25 Google My Business reviews. Customers have praised the staff's helpfulness and efficiency, with one customer, Gail Reardon, highlighting the kindness of a particular delivery person:

"The lady who delivers to Springfield Gardens is so lovely she went and printed me a label which shows she goes above and beyond."

This comment illustrates the commitment and dedication of the Royal Mail staff to providing excellent customer service. Other positive aspects mentioned in the reviews include:

  • Prompt and reliable delivery services
  • Convenient location and opening hours
  • Efficient self-service kiosks

While the average rating may not be perfect, the positive aspects highlighted in the reviews demonstrate that the Royal Mail West Wickham Delivery Office strives to provide a valuable service to its customers.

Frequently asked questions about Royal Mail - West Wickham Delivery Office

What services does the Royal Mail West Wickham Delivery Office offer?

The office provides parcel and letter delivery services; special delivery services; business mailing services; and more.

How do I access the office?

The office is located at 92 Station Road; West Wickham; BR4 0QE; and is easily accessible by train; bus; or car.

What are the office hours?

The office is open Monday to Friday from 7:30 AM to 1 PM; and on Saturdays from 8 AM to 12 PM.

Can I use self-service kiosks?

Yes; the office is equipped with self-service kiosks for customers to print postage; track their parcels; and perform other postal tasks.

How do I contact the office?

You can contact the office by phone at 3457740740 or visit their website at royalmail.com.

Reviews of Royal Mail - West Wickham Delivery Office

Royal Mail - West Wickham Delivery Office - West Wickham
Gail R.
5/5

The lady who delivers to Springfield Gardens is so lovely she went and printed me a label which show she goes above and beyond Gail Reardon

Royal Mail - West Wickham Delivery Office - West Wickham
Telika B.
1/5

Very useless delivery drivers that don’t attempt deliveries and don’t wait at the door. I’ve been home and waiting for all 3 attempts and each time they lie saying I wasn’t home

Royal Mail - West Wickham Delivery Office - West Wickham
hasan H.
1/5

Well Thursdays it says is open but is not. Had leave work early very disappointing meant to be open 4 to 7pm

Royal Mail - West Wickham Delivery Office - West Wickham
Faith T.
5/5

Opening times on their website used to be incorrect but they’ve corrected the error. Went to get my parcel but didn’t have an ID on me but the gentleman was so kind and gave me other options to verify my identity. The workers are actually very polite even though it’s a very small depot

Royal Mail - West Wickham Delivery Office - West Wickham
Hi U.
1/5

I believe they moved or closed. No one here at all 8:10 am now.

Royal Mail - West Wickham Delivery Office - West Wickham
Ed W.
1/5

Absolutely appalling. They only have one job.... to deliver post and parcels... and they can't even be bothered to do that. Typical public sector mentality of "we hate our job, but we have a job for life, so we will treat you all with contempt". Unprofessional and really don't care Oh, and there automated telephone answering system.... I am sure it deliberately mis-understands you, and mis-directs you, so you spend longer on the line, earning them a nice little extra back pocket cash

Royal Mail - West Wickham Delivery Office - West Wickham
Mick J.
1/5

Not open Thursday from 4pm. Will have to wait to more days to collect my parcel. Totally wrong information on their webpage.

Royal Mail - West Wickham Delivery Office - West Wickham
robdarlo
1/5

Checked the opening times - went there - closed. This has happened on multiple occasions throughout my time of living in west wickham - very poor service

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