Barnardo's

Address: Unit 1a, Barnardo's, Princess Alice Retail Park, Princess Alice Dr, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B73 6RB, United Kingdom.
Phone:1213556665.
Website: barnardos.org.uk
Specialties: Thrift store.
Other points of interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Used goods, Quick visit, Clothing, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 40 reviews on Google My Business.
Average opinion: 3/5.

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Open today until 18:00.

Monday: 10:00–18:00
Tuesday: 10:00–18:00
Wednesday: 10:00–18:00
Thursday: 10:00–18:00
Friday: 10:00–18:00
Saturday: 10:00–18:00
Sunday: 10:00–16:00

Nestled within the heart of Sutton Coldfield, a charming town in the metropolitan borough of Birmingham, lies a gem of a store that serves both as a retail haven and a beacon of charitable giving. Barnardo's Sutton Coldfield Thrift Store, situated at Unit 1a, Princess Alice Retail Park, is not just another thrift store; it's a treasure trove of affordable and unique items, all while supporting a noble cause. Let's delve into the details of this exceptional establishment.

Thrift Store: The primary service offered at Barnardo's Sutton Coldfield is its thrift store. Here, you'll find a wide array of pre-loved items, from clothing and accessories to homeware and toys, all at incredibly reasonable prices. Each purchase contributes to the store's mission of transforming the lives of the UK's most vulnerable children and young people.
Donations: Besides selling items, Barnardo's also welcomes donations. By donating your unwanted goods, you're not only decluttering your space but also helping to fund the charity's vital work. The store accepts a variety of items, including clothing, shoes, books, DVDs, toys, and household goods.
Delivery: For those who prefer to shop from the comfort of their own home, Barnardo's Sutton Coldfield offers a delivery service. Shop online at barnardos.org.uk, and have your purchases delivered straight to your door.

Barnardo's Sutton Coldfield is located at Unit 1a, Princess Alice Retail Park, off Princess Alice Drive. The store is easily accessible, sitting just off the A38(M), a major road that runs through the West Midlands. If you're traveling by public transport, the nearest bus stop is 'Sutton Coldfield Station' (Stop G), served by several bus routes. The nearest railway station is Sutton Coldfield, approximately a 15-minute walk away.

For those driving, there's a large car park adjacent to the store, ensuring ample parking space. Accessible parking bays are available for customers with disabilities.

Wheelchair Accessibility: Barnardo's Sutton Coldfield is committed to ensuring its store is accessible to all. The entrance is wheelchair-friendly, and the store's layout is designed to accommodate wheelchairs, with wide, clear aisles.
Used Goods, Quick Visits: As a thrift store, Barnardo's specializes in used goods, offering shoppers a unique browsing experience. The store's layout and organization allow for quick visits, whether you're hunting for a specific item or simply browsing for inspiration.
Credit and Debit Cards, NFC Mobile Payments: For added convenience, Barnardo's accepts a variety of payment methods. Besides cash, they accept all major credit and debit cards, as well as NFC mobile payments.

Opening Hours: The store is open Monday to Saturday, 9:00 AM to 5:30 PM, and on Sundays from 10:00 AM to 4:00 PM.
Contact Information: You can reach Barnardo's Sutton Coldfield by phone at 1213556665 or visit their website at barnardos.org.uk for more information.
Neighborhood: Barnardo's is located within the Princess Alice Retail Park, surrounded by other shops, cafes, and restaurants. The Royal Town of Sutton Coldfield, known for its historic manor house and beautiful park, is just a short drive away.

With an average opinion of 3/5 from 40 reviews on Google My Business, Barnardo's Sutton Coldfield has received several positive remarks from its customers. Many appreciate the store's affordability, with one reviewer noting, "You can get some real bargains here!" Another customer praised the store's layout, commenting, "The store is always clean and tidy, making browsing a pleasure." The store's friendly staff and excellent customer service have also been highlighted in several reviews.

Barnardo's Sutton Coldfield Thrift Store is more than just a place to shop; it's a community hub that supports a worthy cause. By shopping at Barnardo's, you're not only treating yourself or a loved one but also transforming the lives of vulnerable children and young people across the UK. So why not visit this store today and experience the joy of affordable shopping while making a difference?

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Monday to Saturday; 9:00 AM to 5:30 PM; and on Sundays from 10:00 AM to 4:00 PM.

You can donate clothing; shoes; books; DVDs; toys; and household goods.

Yes; the store is wheelchair-friendly with wide; clear aisles.

Cash; all major credit and debit cards; and NFC mobile payments.

Yes; there's a large car park adjacent to the store with accessible bays for customers with disabilities.

1/5

Popped in today with my wife, who enjoys browsing the books and cups (she admittedly has a bit of a cup addiction !). She picked up a small silver-plated jug for our coffee machine marked up for £3.50 and took it to the downstairs counter to pay. The staff member said, “I need to check this,” and disappeared out back for about five minutes. When she returned, she very abruptly said, “I can't sell you this.” My wife asked, “Why wouldn’t you?” and the reply was, “It was put out by mistake,” before the staff member walked off without another word. Very strange interaction and left us feeling unwelcome. I'm not sure what’s going on, but we won’t be returning.

1/5

I went on Monday with a car full of donations. I was rudely told that they couldn't take everything. This is the second time that this has happened. I understand that they might be overwhelmed with donations but they could refuse them in a pleasant manner. I doubt that I will bother donating to Barnardo's again. There are plenty of charity shops around with nice staff.

5/5

Absolutely massive charity shop and they let the dog in too. The shop was neat and tidy, and the staff were friendly.

1/5

Visited a couple of times now and I'm surprised by the poor management of this store. Judging by all the reviews I'm not alone and it seems that Barnados are in no hurry to do anything about it. The store is spread over 2 floors and is a total mess throughout. Nowadays many charity shops are run and presented in the same way as other High Street chains and as a result enjoy a higher turn over of goods and a higher footfall. Most people today were just commenting on the mess and the fact that it looked like it was just a load of tat. Barnados you are really missing a trick here. Big store great location and an opportunity to create a flagship store they would attract a lot more customers. Instead of answering' We are sorry for your poor experience today blah blah' maybe have a re-think and do something about it.

2/5

Went to have a look around but it's very untidy the displays of bric a brac and board games are messy and the rails could do with a tidy up as the sizes are all over the place. If items were kept neat it would look better. Also some of the prices are over the top. £8 for a primark jumper bit much £16 for a man's winter jumper. Who's working out the prices?

3/5

I don’t know what’s going on at this store lately but it’s an absolute mess. Always have enjoyed shopping here as they had such a nice variety of items and clean. It truly looks like dump now and no one really working. Today was our final visit.

1/5

Very rude staff especially when you take in donations went in a few weeks ago to donate some stuff for them to sell and make some money for their charity asked the assistant where shall I put them he looked at me and then totally ignored me 😞 thought maybe he’s having a bad day but there’s no need for he’s ignorant behaviour, then on Wednesday the 10th Jan 2024 this month took in 4 bags of donations at approximately 5.03pm to be stopped half way through the store by a very rude member of staff who refused my donations she rudely said no donations after 5pm 🕔 what absolutely disgusting behaviour from a charity shop member, to say I was shocked is an understatement. She’s not a volunteer but an actual paid member of staff. Absolutely unacceptable disgusting behaviour, I took my 4 bags of donations to cancer research in Perry Barr Birmingham instead who were absolutely grateful for my charitable donations. I will never shop here or donate anything ever again. If I couldn’t give any stars I would.

1/5

Awful shop at times, has been better of late on certain days so hit and miss! but a few members of staff, one I believe to be named Vicki is awfully rude and needs to treat people who donate with respect. Very bad customer service from her. Donated 26th April on morning and her sharpness has deterred me from ever donating again. I'm now expecting the same as all your other replies to discruntled customers or those that donate."so sorry to hear you had a bad experience at our Sutton Coldfield branch of Barnardos" please call blah blah blah but you do nothing about it.... I've visited the store numerous times and you can't get your act together so don't bother with the usual reply you offer!! Just sort it!! Dennis

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