Citizens Advice County Durham

Nestled in the heart of County Durham, Citizens Advice County Durham (CAB CD) is an invaluable community resource, providing essential support and advice to the local populace. Situated at 54A North Road, DH1 4SF, the organization is committed to empowering individuals to overcome their problems and improve their lives.

• Free, Confidential Advice: CAB CD offers expert guidance on a wide range of topics, including benefits, employment, debt, housing, and relationships.
• Get Help in Various Ways: Clients can access advice through phone, email, webchat, or face-to-face appointments at the North Road office or other outreach locations across the county.
• Volunteer Opportunities: The organization welcomes volunteers who want to make a difference in their community. Roles range from advisors and administrators to trustees and campaigners.
• Campaigning and Research: CAB CD uses its clients' experiences to campaign for positive change, both locally and nationally, contributing to policy development and improving services.

The office is conveniently located in the Framwellgate Moor area of Durham, with easy access to public transportation. The 21 and 22 bus services stop nearby, and Durham train station is a short 10-minute walk away. For those driving, on-street parking is available, with several disabled parking spaces close to the entrance.

• Wheelchair-Accessible: The North Road office has a wheelchair-accessible entrance, ensuring that the building is accessible to all.
• Multilingual Support: CAB CD offers interpretation services in various languages, helping to overcome language barriers and ensure that everyone can access their services.
• Community-Focused: The organization has outreach services across County Durham, including Darlington, Hartlepool, and Peterlee, ensuring that advice is accessible to as many people as possible.

• Opening Hours: The office is open Monday to Friday, 9:30 am to 4 pm. However, opening hours may vary, so it's best to check their website or call ahead.
• Contact Information:
  • Address: 54A North Rd, Durham DH1 4SF, United Kingdom
  • Phone: 8082787821
  • Website: citizensadvicecd.org.uk

Several Google My Business reviews highlight the professionalism, kindness, and dedication of the staff and volunteers at CAB CD. Common praises include:

• Expertise: "Excellent advice and support, clearly explained and tailored to my situation."
• Empathy and Understanding: "The advisor was incredibly kind and understanding, making what could have been a stressful experience much less so."
• Patience and Thoroughness: "They took the time to explain everything in detail and made sure I understood each step of the process."

With an average rating of 4 out of 5 stars from 35 reviews, CAB CD demonstrates a strong commitment to providing high-quality, compassionate service to the people of County Durham.