Birmingham Mind

Address: Quay Place, 92-93 Edward St, Birmingham B1 2RA, United Kingdom.
Phone:1216088001.
Website: birminghammind.org
Specialties: Corporate office, Charity.
Other points of interest: Toilet.
Opinions: This company has 32 reviews on Google My Business.
Average opinion: 3.9/5.

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Open today until 23:00.

Monday: 09:00–23:00
Tuesday: 09:00–23:00
Wednesday: 09:00–23:00
Thursday: 09:00–23:00
Friday: 09:00–23:00
Saturday: 09:00–23:00
Sunday: 09:00–23:00

Birmingham Mind, nestled in the heart of the United Kingdom's second-largest city, is a beacon of support and empowerment for individuals navigating mental health challenges. Situated at the prestigious Quay Place, this charitable organization has been serving the Birmingham community since 1966, evolving and expanding its services to meet the diverse needs of its residents.

Community Development Worker Service: Birmingham Mind's community development workers provide practical and emotional support, helping individuals build resilience and navigate local services.
Helpline: A vital lifeline for those in distress, the helpline offers confidential, non-judgmental support and information on mental health resources.
Mental Health & Wellbeing Hubs: These safe and welcoming spaces provide a range of activities and services, promoting mental wellbeing and reducing social isolation.
North Star Navigation Service: This service supports individuals with complex mental health needs, offering tailored care coordination and navigation through local services.
Rookery Gardens: A unique, nature-focused service that uses gardening and outdoor activities to improve mental health and wellbeing.
Support In Your Community and Your Own Home: Birmingham Mind offers practical and emotional support in the comfort of individuals' own homes or local communities.
Supported Accommodation: This service provides safe, secure, and affordable housing options for individuals with mental health challenges.
Talking Space (Inc Crisis Support): A crisis support service that offers immediate, short-term interventions to prevent hospital admission or enhance recovery.
The Recovery House: A residential service supporting individuals in their recovery journey, promoting independence, and building essential life skills.

Birmingham Mind's main corporate office is located at Quay Place, 92-93 Edward St, Birmingham B1 2RA, United Kingdom, in the heart of the city's Jewellery Quarter. This convenient location ensures easy access to public transportation, with several bus stops nearby and New Street Station just a 10-minute walk away. For those driving, there are several nearby car parks, including Snow Hill car park and the Arcadian Centre.

Person-Centered Approach: Birmingham Mind is committed to empowering individuals to take control of their lives, offering personalized support tailored to each person's unique needs and preferences.
Holistic Care: The organization takes a holistic approach to mental health, addressing not just mental wellbeing, but also physical health, housing, employment, and social connections.
Community Focus: Birmingham Mind is deeply rooted in its community, collaborating with local partners and organizations to ensure its services meet the needs of Birmingham's diverse residents.
Inclusive and Non-Judgmental: Birmingham Mind's services are open to everyone, regardless of their background or circumstances. The organization maintains a non-judgmental, supportive, and inclusive environment.

Birmingham Mind's telephone number is 1216088001, and its website can be found at birminghammind.org. The organization is open Monday to Friday, 9:00 AM to 5:00 PM, with some services available outside of these hours. Birmingham Mind is committed to accessibility, with many of its services available to individuals with disabilities or mobility issues.

Birmingham Mind has an impressive average rating of 3.9/5 on Google My Business, with 32 reviews highlighting various positive aspects of the organization. Many reviewers praise the staff's kindness, compassion, and professionalism, noting their ability to create a welcoming and supportive environment. Several reviewers also highlight the organization's flexibility and adaptability, tailoring services to meet each individual's unique needs. The accessibility and convenience of Birmingham Mind's services are also frequently praised, with reviewers appreciating the organization's commitment to making mental health support available to all.

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They provide community development; helpline; mental health hubs; navigation services; gardening therapy; home support; supported accommodation; crisis support; and recovery houses.

Their main office is at Quay Place; 92-93 Edward St; Birmingham B1 2RA; with easy access to public transport and nearby car parks.

They use a person-centered; holistic approach that addresses mental wellbeing; physical health; housing; employment; and social connections.

Yes; their services are open to everyone and provided in a non-judgmental manner.

You can call their helpline or visit their website for more information on how to get in touch.

1/5

Terrible I was a tenant 12 years ago. I complained bout tenant deliberately setting off fire drills at golden hillock road. They did nothing at all. Affected my mental health badly I had to vacate the flat. Was really upset caus I liked the flat. But the constant fire alarm affected me so bad I had to give up the flat. & all caus mind allowed couple trouble makers to live there!

5/5

Very helpful service that communicates well with my community mental health team.

4/5

Their helpline volunteer staff I've connected with online; Alisha especially helped me on a very difficult day earlier this year and she has a way of explaining things that can help you shift perspective, even if just a little bit. Stuart also during one time I was experiencing anxiety whilst coming back online again and I felt grounded after speaking with him. 🙏🏾 They state they offer emotional support but this is probably something that would mean something different to different people. .In future I hope to volunteer my time..

1/5

Wouldn’t bother. Didn’t help in the slightest, was greeted with a rude and dismissive member of staff. Made me feel worse than before I phoned

5/5

Nithya is the lady working in the office She is so kind and professional She deserves 5 starts

1/5

The helpline call I had was pretty bad. Trying to get to the help line, they didn't even help. They just said, have you gone for a walk? You need to talk to your doctors well. I Ve tried all that type of stuff. Were not interested at all. You meant to be helping people yet all you did was just say. Have you done this? Have you done that? It was like a checklist. It's not good enough that these people are paid not care

1/5

Disappointed with this charity. Did a fundraiser for them and requested speakers. The speakers from the charity cancelled a day before the event. Unprofessional, did the event without their support and then contacted them with the amount we raised and provided them with a contact on how to collect the money. They then communicated if they didn't get the money asap it would "lead to us taking further action". Generally impatient and rude, no support but want the money asap. So disappointed with a charity that represents such a good cause.

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