Tiles Direct

Address: 69, Dunlop Commercial Park, 3 Balloo Link, Bangor BT19 7HJ, United Kingdom.
Phone:2891225665.
Website: tilesdirectni.co.uk
Specialties: Flooring store, Wood and laminate flooring supplier.
Other points of interest: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 51 reviews on Google My Business.
Average opinion: 4.4/5.

Location of Tiles Direct

Tiles Direct 69, Dunlop Commercial Park, 3 Balloo Link, Bangor BT19 7HJ, United Kingdom
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Open Hours of Tiles Direct

Closed today. Opens Monday at 09:00.

  • Monday: 09:00–17:00
  • Tuesday: 09:00–17:00
  • Wednesday: 09:00–17:00
  • Thursday: 09:00–17:00
  • Friday: 09:00–17:00
  • Saturday: 10:00–13:00
  • Sunday: Closed

Introduction to Tiles Direct, Bangor

Nestled in the heart of Bangor, Northern Ireland, Tiles Direct is a premier destination for all your flooring needs. Situated at the Dunlop Commercial Park, this store offers a wide array of high-quality tiles and flooring solutions, ensuring that your space reflects your unique style and personality. Let's delve into the details of this outstanding retailer.

Main Services

  • Tile Showroom: Explore an extensive range of tiles in various materials, colors, and patterns such as ceramic, porcelain, natural stone, and glass. Whether you're looking for a classic or contemporary look, Tiles Direct has it all.
  • Wood and Laminate Flooring: Discover a beautiful collection of wood and laminate flooring that combines natural beauty with durability and easy maintenance. From classic oak to modern maple, there's a perfect fit for every home.
  • Custom Design Service: Tiles Direct offers a personalized design service, helping you create a unique flooring solution tailored to your specific needs and tastes.
  • Flooring Accessories: Complete your flooring project with an array of accessories, including adhesives, grouts, tools, and trims, all available under one roof.

Location and Access

Tiles Direct is conveniently located at Address: 69, Dunlop Commercial Park, 3 Balloo Link, Bangor BT19 7HJ, United Kingdom. The store is situated near the A2 Bangor Bypass, making it easily accessible by car. Public transportation is also available, with the nearest bus stop, Balloo Link, just a short walk away.

For those who prefer to drive, ample parking is available on-site, including a wheelchair-accessible car park. The store entrance is also wheelchair-accessible, ensuring that everyone can enjoy a comfortable shopping experience.

Featured Characteristics

  • In-store Shopping and Pick-up: Tiles Direct offers both in-store shopping and pick-up options, allowing you to browse and select your products before taking them home immediately.
  • Delivery Service: For larger orders or when you prefer not to transport heavy items yourself, Tiles Direct provides a reliable delivery service to your doorstep.
  • Quick Visit Guaranteed: The store is designed with efficiency in mind, ensuring that even the busiest customers can find what they need and be on their way with minimal fuss.
  • Payment Options: Tiles Direct accepts various payment methods, including credit cards, debit cards, and NFC mobile payments, making the checkout process convenient and hassle-free.

Practical Information

Positive Aspects from Customer Reviews

With an average rating of 4.4/5 from 51 reviews on Google My Business, Tiles Direct has clearly made a positive impression on its customers. Some of the most praised aspects include:

  • Quality Products: Customers commend the store for its wide selection of high-quality tiles and flooring options at competitive prices.
  • Knowledgeable Staff: Many reviewers highlight the helpful and knowledgeable staff, who provide excellent service and expert advice throughout the shopping experience.
  • Easy Shopping Experience: The store's layout and efficient processes are often praised for making the shopping process smooth and enjoyable.
In conclusion, Tiles Direct in Bangor is more than just a flooring store – it's a destination for inspiration and convenience. With a vast array of products, exceptional customer service, and a commitment to accessibility, it's no wonder that this retailer has become a go-to choice for flooring solutions in the area. Whether you're a homeowner, designer, or professional, Tiles Direct is worth a visit for all your flooring needs.

Frequently asked questions about Tiles Direct

What types of tiles are available at Tiles Direct?

Ceramic; porcelain; natural stone; and glass tiles.

Does Tiles Direct offer wood and laminate flooring?

Yes; they have a collection of wood and laminate flooring.

Is there a custom design service available?

Yes; Tiles Direct offers a personalized design service.

What are the business hours of Tiles Direct?

Monday to Saturday; 08:30–17:30; Sunday; 12:00–16:00.

Does Tiles Direct have wheelchair accessibility?

Yes; the store entrance and parking are wheelchair-accessible.

Reviews of Tiles Direct

Tiles Direct - Bangor
Max W.
1/5

I ordered tiles from this store, but my experience was disappointing. On my first visit to pick them up, I received a broken box, so I had to wait for a new delivery. Of course the job then had to be postponed. Once the job was done, I had a full unopened box left over and hoped to return it for a refund. However, they refused, pointing to a small refund policy notice taped to the wall. Their only advice was to sell the extra box on Facebook Marketplace—not exactly helpful.

Tiles Direct - Bangor
Peter M.
5/5

Fantastic and friendly professional service - from helping us pick out the tiles to ordering them in very quickly to fit in with the tiler. Competitive price too! Will definitely use Tiles Direct again in the future.

Tiles Direct - Bangor
Alice G.
5/5

Really great selection in store - we ordered some lovely vinyl flooring and tiles for our kitchen backsplash and Aaron was kind, helpful and patient with us while we made our decision. Products are really super quality and great value, totally recommend.

Tiles Direct - Bangor
James M.
1/5

Unfortunately I cannot recommend albeit we did not buy tiles. We opted for the laminate flooring which was on sale and purchased 8 boxes for £240. We could not get them laid properly as the boards kept lifting and after having to write off two boxes I purchased two further boxes costing £57. We employed a joiner who found the same issue. We called on Sunday and we’re advised that the employee was on his own and to call in person on Monday. The joiner and I went to the store on Monday and the staff member we initially dealt with said the flooring was as it should be despite the fact it did not lock and lifted at a hands touch he dismissed us stating we weren’t listening. Another staff member attended to us and did listen he stated that if we weren’t happy he would refund me 6 boxes. I opted for this as the floor was never going to be right in our house. I received £145 back and no mention of a 20% wastage fee which of course is on the invoice once I called back to query. I went round the back to leave the wood back to find the first employee that had dismissed us on the forklift apparently he was to help me with the wood. He disappeared into the warehouse and did not come back out despite seeing me I was left to sort the wood myself and left it beside the skip! Very disappointing as I have lost nearly half of the original cost and have no floor plus left feeling frustrated at the poor customer service from one particular staff member. Myself nor the joiner would use again.

Tiles Direct - Bangor
My H. R. (.
1/5

Called in to the store a few weeks ago. Firstly We were not greeted by any staff members when we walked in. Myself an my friend were walking around looking at your products and disguising ideas. once we found the flooring we liked we then had to go find a staff member who was sitting at a desk his name was Phil. I asked Phil if he could please give his advice on prices & sizing ect for the flooring I wanted to be told it wasn’t available, so asked if he could recommend a floor similar to the one I’d chosen, I can tell you now I have never came across a more arrogant, unhelpful, rude sales person in my life. Your staff member Phil just couldn’t be bothered and walked away on a few occasions without offering his help or advice. There was in my option no reason for this as the store was not busy in fact there was no other customers in the store at the time. . I will never set foot inside Tiles direct again, this man is clearly in the wrong job!! Disgraceful behaviour!

Tiles Direct - Bangor
Kirsten B.
1/5

Initially very helpful when they want your business but forget it in the aftersales. After THEY recommend the number of tiles for the bathroom size measurements that were provided Bangor Tiles Direct refuse to refund on 2 boxes of returned tiles. They stated, although they still stock the exact same tiles, they could not refund as my tiles can from a different batch and were in a different box therefore I could not get a refund. Won't be back and recommend you steer clear.

Tiles Direct - Bangor
Cherub X.
5/5

Professional, helpful and informative. Also great range of stock of laminate and wooden flooring. They are also great at not disapointing due dates for delivery unlike some other Bangor wooden store floor I know of! Won't hesitate to use them again.

Tiles Direct - Bangor
Cynthia W.
5/5

Having visited 3 other tile outlets in Bangor to purchase tiles for my fireplace hearth I found a lack of interest in trying to resolve my problem and can only assume that the job was too small. That is until I called into Tiles Direct and spoke to Pat. He offered several suggestions making it clear what I needed for the job and was quick to show suitable samples. I purchased a modern tile which is fireproof and am delighted with the finished job. My problem was easily resolved due to Pat's interest as well as his efficiency and helpfulness. Don't waste time going to other tile outlets just visit Tiles Direct and you won't be disappointed.

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