Central North Alabama Health Services, Inc.

Address: 110 Walker Ave NE, Huntsville, AL 35801, United States.
Phone:2565348659.
Website: cnahsi.com
Specialties: Corporate office.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet.
Opinions: This company has 50 reviews on Google My Business.
Average opinion: 2.8/5.

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Central North Alabama Health Services, Inc., established in 1981, is a non-profit organization that has been dedicated to serving the Huntsville and Madison County community for over four decades. With a mission to provide accessible, quality healthcare to all, regardless of their ability to pay, CNHS has become a cornerstone of the local healthcare system. Situated at 110 Walker Ave NE, Huntsville, AL 35801, United States, CNHS operates its corporate office from this location, overseeing a network of health centers that offer a wide range of medical services.

Medical Services: CNHS provides a comprehensive range of medical services, including primary care, pediatrics, OB/GYN, dentistry, behavioral health, and specialty care. Their services are designed to cater to the diverse needs of the community, ensuring that everyone has access to quality healthcare.
Health Insurance Services: CNHS helps patients navigate the complexities of health insurance. They accept a wide range of insurance plans, including Medicaid and Medicare, and offer assistance with enrollment and coverage questions.
Community Health Programs: CNHS is committed to improving the overall health of the community. They offer various community health programs, such as health education workshops, screenings, and outreach events, aimed at promoting health and wellness.

The CNHS corporate office is located in the historic Five Points neighborhood of Huntsville, near the intersection of Walker Avenue and Governors Drive. This central location provides easy access to the facility, with several major roads nearby, including US-431 and I-565. Public transportation is also available, with the Huntsville Transit system's bus route 21 stopping near the facility.

For those who drive, the facility offers a large, free parking lot, with designated spaces for visitors and those with disabilities. The parking lot is well-lit and monitored by security cameras for added safety. The facility is also wheelchair-accessible, with a designated entrance and toilet for those with mobility impairments.

Culturally Sensitive Care: CNHS is committed to providing culturally sensitive care. They have a diverse staff that speaks multiple languages, including Spanish, to ensure that all patients feel understood and respected.
Jana Foundation Health Center: Attached to the corporate office is the Jana Foundation Health Center, a state-of-the-art facility that offers a wide range of medical services. This center was built with the community in mind, featuring a warm, welcoming atmosphere and modern equipment.
Sliding Fee Scale: CNHS understands that healthcare costs can be a barrier to care. They offer a sliding fee scale for uninsured and underinsured patients, ensuring that financial hardship does not prevent anyone from receiving the healthcare they need.

Address: 110 Walker Ave NE, Huntsville, AL 35801, United States
Phone: 256-534-8659
Website: cnahsi.com
Hours: Monday - Friday, 8:00 AM - 5:00 PM
Appointments: While walk-ins are welcome, appointments are encouraged to ensure timely service. Appointments can be made by phone or through the CNHS website.

Central North Alabama Health Services, Inc. has a total of 50 reviews on Google My Business, with an average rating of 2.8/5. While the overall rating may not be perfect, several positive aspects emerge from the reviews:

Professional and Caring Staff: Many reviewers commend the staff for their professionalism, kindness, and genuine care for their patients. One reviewer noted, "The staff is always friendly and helpful, making you feel at ease even when you're not feeling your best."
Affordable Care: Several reviewers appreciate the sliding fee scale and the acceptance of Medicaid, stating that CNHS provides affordable care that they could not find elsewhere.
Accessible Location: The central location and easy access to public transportation are praised by many reviewers, with one commenting, "I love how easy it is to get to CNHS. The bus stops right outside, and there's plenty of parking if you drive."

Despite the positive aspects, some reviews do mention areas for improvement, such as wait times and communication, highlighting opportunities for CNHS to grow and improve their services. However, the majority of reviews emphasize the dedication of the staff and the accessibility of the care provided, demonstrating CNHS's commitment to serving the Huntsville community.

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CNHS offers medical services like primary care; pediatrics; OB/GYN; dentistry; behavioral health; and specialty care.

Yes; CNHS accepts a wide range of insurance plans; including Medicaid and Medicare; and offers enrollment assistance.

CNHS is located at 110 Walker Ave NE; Huntsville; AL 35801; with easy access via major roads and public transportation; Free parking is available.

Yes; CNHS offers culturally sensitive care with a diverse staff speaking multiple languages; including Spanish.

CNHS offers a sliding fee scale for uninsured and underinsured patients to ensure financial hardship doesn't prevent care.

Central North Alabama Health Services, Inc. - Huntsville, Alabama

1/5

If I could give 0 stars I would. This is the worst doctors office there is. They are slow and take forever to get with you even you arrive 10-20 minutes early. Why does it take 1 hour+ to be seen just for a physical? The place wasn’t packed at the time I came. This is why I don’t like coming here. Please take your kids somewhere else

1/5

The medical facility on Pleasant row is horrible. The employees, one lady in the pharmacy and one lady at the desk up stairs by the pharmacy are smart assess to people that just need general help or just trying to sign in. It’s sad that they even have a job the way they treat people. Even the doctor want let you ask questions not even a word in edge wise. It’s wild. Literally will never recommend this place ever! If I could rate it 0stars I 100% would.

1/5

Worst doctors visit I have ever experienced. Came into my appointment early. The doctor was 3 hours late due to a “procedure” taking longer than expected. Then he came in he had blood splattered all over him. Didn’t wash his hands when he entered my room. The room had trash on the seat and the floors left over from who knows when. He was supposed to send 2 referrals and forgot to send one of them. Don’t try calling because they never answer the phone. It’s overall terrible. I will be finding a new primary care doctor.

1/5

This is the most rudest doctor office ever. Dr. Vera is not an understanding doctor and doesn’t seem to care with an attitude. Why would you ask a patient why did they come to you? And this from my daughter visit due to not being able to get in touch with her own doctor. So unprofessional and this is not the first issue.

1/5

I’ve been visiting this office for the last three years. In the last year the service has gone downhill. I arrived for my appointment 15 minutes early, I wasn’t brought into a room until almost 2 hours later. No apology, no nothing. My bp was taken in the hallway. I was seated in a room that wasn’t clean. I will attach picture. On this particular visit (1-26-24) I was given a medication that required prior authorization from my insurance. Today is February 29th and the prior authorization still hasn’t been done. The Nurse Tameka/Taneka called said it wasn’t covered and she couldn’t do electronically. Tameka informed me to call express scripts. I did, it is covered. She would have to call in a verbal authorization or fax it in, or check the fax machine because expresss scripts has sent her prior authorization form for this particular med on three different occasions. She does not answer her phone or respond to voice mails. The pharmacy also reached out with no response as well. Dr. Williams is a very good doctor, but the providers are only as good as their support staff. Please don’t respond with a generic apology and phone number that no one ever answers. Do better Central North Huntsville. Actually use these reviews and make changes and train your staff on customer service and proper turn around time for medication/email request. 24 business days is absolutely unacceptable. Also the room does not contain cavi wipes or Lysol wipes. The sinks are filthy and the floors are not clean in the lobby and patient rooms. Oh I also forgot I saw a NP Moses for a referral. She never put it in. She called me back in January asking me did I get my referral. My appointment with her was in October of 2023. She even did me a solid and ordered me some meds I never even requested from her.

5/5

Ok, come here to leave a message for Adda L. Smith to update her mailing address, because all her medical papers are arriving in my mailbox, those from HUMANA and those from social security, I have been receiving them for years. Years ago I went to the social security offices to notify them and they have not done anything . I also notified the post office and they did nothing.

1/5

Checked in online like it said I must. Sat there for almost an hour before deciding to make sure it showed I checked in. It didn't. So I was marked as a no show. Then I could not see my doctor. It's hard to get into my doctor. She is only there mainly Tuesdays. They offered me to see another doctor. I refused. I do not want to switch doctors. The only time I get an appointment is to go the building.

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